Returns policy
Returns policy
For hygiene reasons if you wish to return a product it must be unopened and in orginal packaging. We will not refund any goods that have been opened or worn. For returns based on unwanted items; you must return within 14 days of receiving the item.
If you receive a damaged/faulty item you must notify us in 7 days.
For any questions regarding returns you must first contact enquiries@eyeboocosmetics.com for further details.
Please note; Our lashes are all handmade therefore each one can differentiate; this would only be minor. Please note this is not a fault but part of the unique lash assignment of each style.
To complete your return, we require a receipt or proof of purchase.
We do not pay returns postage unless an item is the wrong item or faulty.